Train at Home/Gym

Delete your account

Last updated: 13 November 2026

You can request deletion of your Train at Home/Gym account and its associated data in the app or by email.

In the app

Sign into the account you want to delete.
Open Account from Settings using Open account.
Select Delete account and account data, read the warning, then confirm with Delete my account.
Wait for the result. If deletion is unconfirmed or local cleanup is unfinished, follow the retry instructions.

Uninstalling the app or signing out does not delete cloud data. Choosing “Erase only this account’s local data” does not confirm deletion on the server either.

If you cannot use the app

Email support@mail.trainathomegym.com from the address associated with your account and ask to delete your Train at Home/Gym account. We verify account ownership before processing the request. Never send a password, verification code or medical information. Sending an email starts a request; it does not confirm completed deletion.

What is deleted

The active cloud snapshot of your profile, plans, progress, feedback, preferences and unfinished workout, together with your nickname, avatar and sign-in identity. After server confirmation, the app also clears this account’s data from the current device. If a step fails, it offers a retry for deletion or local cleanup.

What needs separate attention

Guest data and exported files are separate from the account being deleted. Local copies on other devices need to be removed there separately. A minimal server record with the deleted account’s technical identifier remains to prevent old sessions from recreating it. Provider operational records and backups may remain under their retention rules and applicable requirements. Deleting the app account does not delete your Google account.